We promise to provide better service based on close collaboration, extensive industry knowledge, and a strong commitment to quality improvements to your IT environment.

How do we do this?

  1. We always have a qualified technician available during business hours, who is ready to help and will resolve your request straight away, where possible.
  2. We resolve over 85% of requests for support after the initial call through to our office.
  3. We resolve over 92% of our requests for support remotely, which reduces costs for our clients and ensures shorter resolution and response times.
  4. We establish and maintain solid monitoring of our managed clients’ systems. This has reduced system outages by over 68%.
  5. We are part of many industry forums and working groups. This keeps us at the forefront of technology standards and ensures best practice is followed.

Our company was formed around building strong relationships with our customers, which encourages growth in both of our companies. Through close collaboration, we can create a system that provides IT solutions appropriate to your business, which will drive your business further.

Our Products and Services

 

  • Domain & Web Hosting

    Having the perfect domain name is critical for any business. Once you have it, you will need a reputable web hosting company to ensure… Read more

  • Contract Support

    A comprehensive alternative to having your own IT department, our contract support plans can provide you with the confidence that we have your IT… Read more

  • Non-Contract Support

    If you’re running a small business and just after some ad-hoc IT support when the need arises, we can help you out. Our team… Read more

  • Backup Solutions

    Data backup is something that no business can afford to neglect. Our managed backup solutions will safeguard your critical business data and minimise the… Read more

  • Spam Solutions

    Our anti-spam solution checks your emails with 3 industry leading spam, virus and malware scanners. Our enterprise grade, cloud-based, anti-spam solution will keep your… Read more

  • Hosted Email

    Our hosted email service will ensure that your company email is safe, secure, reliable and widely available – all at a reasonable cost, no… Read more

  • Fast Internet

    Enjoy faster connectivity with our range of great value, high speed business broadband and connectivity solutions, designed to meet your specific usage needs. Connectivity… Read more

  • Deployment Solutions

    A well-managed IT project makes all the difference in achieving business success. We’ve got the experience, expertise and processes available to ensure you succeed…. Read more

  • Cloud Solutions

    There are numerous benefits in moving some of your IT services over to a cloud platform. We will simplify available options for you and… Read more