With five minute incremental monitoring occurring on all key systems within your business, we have the ability to foresee faults that could bring your business to a standstill and fix them before you notice them. Our support plans also come with a built-in maintenance program, which aims to keep the system running as fast as possible for you and your staff.
As a contract client, you will receive priority service at a reduced rate to that of non-contract clients. You will also be backed by strong Service Level Agreements (SLAs) so that you can be confident that when you need us, we will be there to support you promptly and efficiently, every time.
We always have a dedicated support staff member in the office during business hours. This highly trained, highly skilled technician will be ready and waiting should you need to call. It may be a simple question or a complex fix, either way we will have you covered when you call our office number.
Our business is tailored to provide remote or onsite support. We can cater for either option, at a time that suits you. After hours options are also available if your business operates around the clock.
Our contract plans come in three tiers ranging from monitoring only to a full comprehensive ‘no more to pay’ plan that covers all your expected IT costs.
Give us a call to discuss which plan will be the best fit for your business.